Policy Brief: How Focusing on Diversity Can Help Health Care Organizations Achieve the Triple Aim

March 16, 2015

The American Leadership Council on Diversity in Healthcare – an advisory group of the Institute for Diversity in Health Management – is committed to improving quality, safety and access to culturally competent care among the nation’s health care providers. Created in 2006 and consisting of leading diversity practitioners from health care organizations across the country, the ALCDH provides insight and perspective to the Institute and to the field of health care diversity management through enhancing national efforts aimed at fostering inclusion, changing mindsets and eliminating disparities in care.

As the focus of the U.S. health care system shifts rapidly toward achieving the Triple Aim – improving the individual experience of care, improving the health of populations and reducing the per capita cost –the ALCDH believes that health care organizations must develop new core strengths, deploy new resources and discover new ways of connecting with patients, families and communities. Critical to this endeavor is helping health care organizations better understand the unique needs of the diverse communities they serve. To that end, the ALCDH has released a new policy brief, “How Focusing on Diversity Can Help Health Care Organizations Achieve the Triple Aim,” that details various areas in which diversity initiatives can support efforts to achieve the Triple Aim, as well as resources to help organizations accomplish this.

During my tenure as Chief Diversity Officer at Greenville Health System in Greenville, S.C., I have seen firsthand the importance of ensuring equity in all aspects of the health care system, including how we treat our patients, families, visitors, employees and the community at large. This policy brief, which includes resources for addressing population health, data analysis, language access and staff education, among others, provides a basis for health care organizations to leverage diversity initiatives that ultimately benefit hospital staff and their constituent communities as a whole.

For more information about the ALCDH or the policy brief, please contact Craig Blassingame, programs and operations specialist, at (312) 422-2693 or


Kinneil Coltman, DHA, CDM
Chief Diversity Officer
Greenville Health System
University of South Carolina School of Medicine Greenville
Chair Political Action Committee, American Leadership Council on Diversity in Healthcare

The views, opinions and positions expressed in this blog are solely those of the individual authors and do not represent the views, opinions and positions of Equity of Care.

Other posts from March 2015:

Health Care - Community Partnerships Are Necessary To Advance Equity (March 2, 2015)
Creating a Movement: Achieving Equity in Quality (March 23, 2015)


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